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Wireless Team Lead

Traverse City, MI


Posted on August 13, 2018

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About Wireless Team Lead


Wireless Team Lead

Traverse City


Job Description

MarketSource is currently searching for a full-time Retail Sales Representative to work at Target Mobile. This position is designed to increase sales and revenue within the wireless ecosystem: electronics, mobile phones, accessories and digital service.

As a full-time sales representative you will be responsible for proactively approaching customers within Target and assisting in various wireless products and accessory sales while providing extraordinary customer service.

Key Responsibilities:


• Driving sales productivity and customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customers

• Engaging in side-by-side selling with retail associates

• Growing the Target Mobileu0027s wireless division sales performance and other key metrics through sales, training and marketing promotions

• Developing and managing in-store promotions, and coordinating with appropriate personnel

• Implementing and managing wireless sales events in retail locations

• Creating product and brand awareness for various wireless products

• Communicating competitive knowledge and advantages of various wireless carriers products and services

• Effectively communicating various wireless carriers plans, features, products and services to customers

• Creating first-rate customer experiences

• Supporting select retail outlets in assigned geographical territory

Training and Coaching:

• Providing customer service consultation within retail locations

• Coaching for content and skill improvement to the retail store management and sales associates

• Providing positive reinforcement and adult learning techniques to promote learning and skill improvement

• Maintaining sound knowledge of multiple carriers wireless products and services

• Attending requested training sessions and conference calls

• Reviewing new product and service offerings from Target Mobile

• Establishing and managing critical relationships within Target Mobile

• Developing and managing positive business relationships with retail store management and employees

• Serving as a point of escalation for questions or issues including individual customer issues


• Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance

• Increasing visibility of wireless carriers products and services

• Restocking merchandise as needed and allowed

Why MarketSource:

•Flexible work schedules and opportunity to obtain additional hours

•Competitive pay

•Continuous on-line and in-store training

•Advancement opportunities

Job Requirements:

• Must be 18 years or older

• Excellent communication skills

• Flexibility to work weekends

• Proven self-starter

• Ability to take complex technology to simplified consumer value proposition

To learn more about our company please visit: “,”

Work Area

In-Store Sales

Job Category

Retail Sales

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