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Visitor Use Assistant – Remit

Empire, MI


Posted on December 5, 2018

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About Visitor Use Assistant – Remit

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These positions are located in Sleeping Bear Dunes National Lakeshore, in the Interpretation and Visitor Services Division. For additional information regarding the area or position duties, please contact Jennifer Eggle at 231-326-4815 or Paul Purifoy 231-326-4730. The typical seasonal entry-on-duty period is May through October, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: May 12, 2019.

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As a GS-5 Visitor Use Assistant working in remits, duties include; collecting fee revenue from fee collection stations and transporting it to the central remit location. This includes revenue from self-pay stations and donation boxes.Responsible for reviewing shift reports, counting and verifying money collected, and prepare deposits to the Federal Reserve. Resolves errors in shift reports, identifying overages and shortages not already reported, and reconciles park remittance records with U.S. Treasury (OTCnet) records. Responsible for using a check scanner to complete deposits. Required to maintain accountability records regarding funds deposited, serialized passes sold, fee collection staff accuracy, collections by location, and other records as directed. May also assist fee collection and law enforcement staff with fee collection audits. As a designated fee collection officer, you will be responsible for explaining the park’s fee program, fee structure, pass and permit system to the public, selling park specific and federal recreational passes, and issuing entrance receipts. Verifies entrance receipts and various passes for validity, completes shift reports and completes logs of accountable stock. Operates a computer and computerized cash register. The other major duties performed by Visitor Use Assistants include answering recurring visitor questions regarding the park, its facilities, services, resources, recreational opportunities, interpretive programs, pertinent regulations, and about the surrounding area. Distribute maps and brochures, provides directions and routes of travel through the park, and informs visitors of potential safety hazards. Performs opening and closing procedures for the park visitor center, entrance station, campground office and other contact stations. Identifies and corrects job safety and health hazards. Follows prescribed safety practices and procedures to ensure personal safety. May also be responsible for sale of cooperating association merchandise, light housekeeping (e.g. dusting, vacuuming, emptying trash, cleaning windows and doors, etc.) of exhibits and smaller contact areas, performing compliance checks in campgrounds, cleaning fire pits, performing traffic control at park entrances, communicating need for emergency or custodial service, and providing first aid/CPR while awaiting assistance, etc.

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

0303 Miscellaneous Clerk And Assistant

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Conditions of Employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication including a credit check and FBI fingerprint report.
  • Meet Selective Service Registration Act requirement for males.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Handles government monies
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s license.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.You may be required to work evenings, weekends, and holidays.
  • May operate motor vehicles in various traffic conditions.
  • These positions are full-time temporary positions not-to-exceed 1039 regular hours (about 6 months) in a service year. Positions may be terminated sooner or extended depending on management needs.
  • May be assigned to work at other locations throughout the Lakeshore as needed.


**SELECTIVE FACTOR: This position performs fee collection duties, and experience in handling money is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.

  • AND -** To qualify for this position at the GS-5 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE:At least one full year of specialized experience comparable in scope and responsibility to the GS-4 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; compiling and analyzing information to report; handling, tracking, or depositing monies; using software programs to maintain fee and stock data; resolving issues that arise in the remittance process and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions. You must include hours per week worked.

  • OR- EDUCATION: Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours). You must include transcripts.

  • OR- Successful completion of a combination of education and experience as described above. The total combination must equal 100%. You must include transcripts.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicat

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