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Team Leader, 3rd Shift General Merchandise Stocking – Lears Road, Petoskey MI

Petoskey, MI

Website:
https://nlx.jobsyn.org/a9673c6dc92145cfa3e667fb20f4eb35151

Posted on December 16, 2018

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About Team Leader, 3rd Shift General Merchandise Stocking – Lears Road, Petoskey MI

Currently, Meijer is looking for a TL, 3rd Shift Groc/GM Stocking. Plans, directs and supervises team members in the day to day overnight stocking team operations. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance, product presentation and company standards.

Key responsibilities include:

  • Responsible for staffing selection and hiring to achieve staffing needs

  • Monitors team member work practices and providing corrective action where necessary

  • Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions

  • Supports achieving sales, shrink and labor plans for the department

  • Reviews sales goals, supply costs, stock loss/shrink results and goals

  • Delivers on Brand Promises through team execution; i.e., “Provide an easy shopping experience for our customers”

  • Models exceptional, fast and friendly customer service

  • Reviews Customer Survey and customer feedback from previous day or week

  • Communicates the Meijer Friendly Initiative in all team meetings and conversations

  • Reviews daily inbound product flow in Grocery and General Merchandise Keys

  • Schedules team members according to Activity Based Labor (ABL) earned hours

  • Trains all team members to execute all activities to required production levels and ensures that all required training has been completed

  • Supervises and directs Stocking Team to:

  • Maintain back room organization in Grocery and General Merchandise Areas

  • Maintain 100% ad in stock throughout the Grocery and General Merchandise Areas

  • Ensure product rotation process meets corporate guidelines

  • Ensures that all live loads are completed on live load nights and all backstock is worked on down nights

  • Interfaces with Store Leadership regarding inventory discrepancy and product flow issues

  • Maintains team member performance reporting in the Grocery and General Merchandise production process

  • Identifies business issues that impede labor control, profitability, customer service and in-stock position and taking the appropriate corrective action through communication and/or process improvement recommendations

  • Cross-trains team members to allow flexibility in scheduling and assurance that required tasks are completed daily

  • Promotes a safe work environment

  • Maintains high sanitation levels throughout sales floor and backroom

  • Reviews daily schedules to work load

  • Makes appropriate adjustments to daily staffing levels based on work load

  • Coordinates/creates/builds daily work assignments for stocking team

  • Reliable and consistent attendance is required

  • Other daily tasks as required

Qualifications:

  • High school diploma or its equivalent required

  • 2-3 years of related retail experience

  • 1 year of management experience

  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction

  • Demonstrated ability to resolve conflict and by addressing root cause issues

  • Demonstrated ability to manage multiple tasks

  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions

  • Demonstrated ability to teach suggestive selling

  • Demonstrated ability to lead an organization that practices working safely at all times

  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.

  • Meijer Stocking Production System (MSPS) Training

  • Successful completion of all required curriculums

  • Successful completion of all required certifications

Job at a Glance

About Meijer

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