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Service Technician, Appliance Repair

Traverse City, MI

Website:
https://my.jobs/5a19abc0c13d4cd199dc04fc8635d9f6151

Posted on November 17, 2017

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About Service Technician, Appliance Repair

Service Technician, Appliance RepairinTraverse City, MIatSears Home Services

Date Posted:11/15/2017

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Job Snapshot

  • Employee Type:

Full-Time

  • Location:

Traverse City, MI

  • Date Posted:

11/15/2017

  • Job ID:

877468BR

About Us

Sears Home Service, the nation’s largest product repair service provider, is a key element in Sears Holdings active relationship, providing more than 52 million solutions for homeowners annually. This business delivers a broad range of retail-related residential and commercial services across all 50 states, Puerto Rico, Guam and the Virgin Islands. Sears Home Services also includes HVAC services, home improvement services (primarily siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair).

For more information about Sears Home Services, visit the website at www.searshomeservices.com. Sears Home Services is a division of Sears Holdings Corporation

Job DescriptionReq/Job ID:877468BREmploying Entity:Sears, Roebuck and Co.Employment Category:Regular, Full-timeJob Function:Repair/InstallationStore ID:28016: HPS Grand Rapids Cap Area 100Join the Sears Home Services team as an Appliance Repair Technician!Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation’s largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experiencedIn-Home Service Technicianwith a great attitude and the ability to help customers with their appliance repairs.As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCEAt Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.For the Service Technician, we provide the following:

  • Service van

  • Specialized tools

  • Uniforms

  • Laptop computer

  • Smartphone

  • Home dispatched (most locations)

  • Industry training

  • Various incentive plans

  • Career opportunities

Job RequirementsAPPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCEAs a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers’ homes.Appliance repair responsibilities include:

  • Providing timely and quality repairs of customers’ products

  • Maintaining high-quality customer service and care

  • Promoting and selling additional products and services

  • Meeting key performance metrics and/or productivity goals

  • Providing knowledgeable and courteous repair service

  • Looking for ways to improve business performance and enhance the customer experience

  • Communicating benefits of the Value Added Services Process to the customer

  • Maintaining truck stock inventory within the prescribed company guidelines and standards

  • Following the truck maintenance schedule and keeping a clean, organized truck

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCEAs an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.Requirements of the Service Technician role include:

  • High school diploma or general education degree (GED)

  • At least 1 – 2 years of appliance repair experience, preferred

  • Ability to use a computer for parts inquiries and ordering

  • Working mechanical knowledge, including the use of tools and test equipment

  • Ability to perform accurate repair of customer product

  • Ability to follow directions and specific process steps to ensure quality workmanship

  • Flexibility to work variable and flexible hours, including overtime

  • Must complete all technician training elements within required timeframes

  • Must possess and maintain a valid state driver’s license for the state in which you are applying

  • Must be at least 18 years of age

  • Ability to occasionally lift up to 100 lbs.

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