High school graduate and/or equivalent experience in related clerical employment and public contact.
Previous scheduling experience desired.
Medical terminology required.
Good spelling and word comprehension required.
Accurate typing skills and basic and basic computer skills required.
Excellent interpersonal relationship skills.
ORGANIZATION: Supervision received from Department Manager, Office Coordinator or appointed designee. Communicate with Medical Billing Specialists, Clinical staff and Manager.
AGE OF PATIENTS SERVED: Infants (1 mo-1 yr) to Geriatric (65 yrs +)
Supports the Mission, Vision and Values of Munson Healthcare
Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
Promotes personal and patient safety.
Uses effective customer service/interpersonal skills at all times.
Utilizes the computerized Quadramed Enterprise (QES) scheduling system to coordinate formation of the daily case scheduling.
Schedules office visits, sleep studies, and tests.
Utilizes STAR to create accounts to populate Enterprise (EMR) for documentation and creating appointments,
Responsible for reminder calls to confirm patient appointments.
Familiar with the Medical Record Release requirements. Will be responsible for Medical Release requests.
Will be responsible for vacation coverage.
Performs other duties and responsibilities as assigned.
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