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Room Attendant

Traverse City, MI


Posted on February 21, 2018

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About Room Attendant

*  Willingness to accept the most effective role.

*  Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.

*  Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios.

*  Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.

*  Reports hazardous conditions in work area or equipment to supervisor.

*  Maintains a stocked, organized, and clean cart with sufficient supplies.

*  Reports maintenance issues.

*  Documents and secures lost and found items.

*  Communicates with guest on a professional and friendly manner.

*  Keeps supplies ready by restocking housekeeping cart at end of shift.

*  Assists House person, including delivering guest requests and pick up of used guest items.

*  Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.

*  Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation. 

*  Familiar with housekeeping including sanitation, laundry operations, and guest service.

*  Good oral communication skills.

*  Candidate must be committed to exceeding guest expectations through outstanding guest service.

*  Promotes team spirit and works collaboratively to achieve team goals.

*  Must be flexible regarding scheduling as it is based on business demands.

*  Successful completion of criminal background check and drug screen. 


*  Lift up to 30 lbs., bending, stretching.

*  Exposure to chemicals.

*  Push/pull a 100lb. cart along a carpeted surface. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, , national origin, disability or veterans’ status.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Employer’s Job# 5000212654706

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About Great Wolf Resorts

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