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Receptionist Donor Services

Traverse City, MI

Posted on December 27, 2018

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About Receptionist Donor Services

Our Mission: We are Blood Health Innovators who enhance lives through discovery, diagnosis, and treatment.
Our Vision: We will expand the frontiers of patient health through the integration of science, medicine, and service.
Under the direction of the Donor Services Manager, supports the Donor Services department by performing the following operational and clerical duties. Such as:
•Answers incoming phone calls and transfers to appropriate department.
•Performs fixed site/mobile registration.
•Performs pre-registration of Autologous/Directed and Hemochromatosis donations. Obtains clearance when needed and enters all orders into the computer. Contacts hospitals, physician’s office, and donors (patients) to ensure smooth transactions.
•Performs scheduling and rescheduling of donor appointments.
•Converts donors to apheresis.
•Enters data from and scans various Donor Services forms.
•Supports supply chain and inventory processes of Donor Services.
•Assists with SOP/controlled document insertion/removal.
•Oversees post donation area including restocking of supplies and donor after-care.
•Utilize phone and company email as an effective means of professional communication.
•Performs bag prep and unit care.
•High school diploma or general education degree (GED) required.

•1-2 years administrative and/or receptionist required.
•2-3 years MI Blood experience is preferred, but not required.

Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, , orientation, gender identity, national origin, disability or veteran status.

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