High school graduate or GED. Proficient in typing, Windows, and experience with multiple computer systems. One year (32 credits) of college and/or training or equivalent experience in a provider office, hospital or related prior experience. Successful completion of medical terminology course within 6 months of hire. A minimum of one year experience successfully working with the public with minimal supervision. Excellent customer relations behavior in all interactions. The ability to work positively with all levels of clinical staff in completion of job responsibilities. Must be able to work in a fast paced environment, delivering exceptional customer service while accompanying patients, family and visitors.
Associates degree preferred. Experience with Blue Cross/Blue Shield, Medicare, Medicaid, and other insurance coverage. Proven ability to provide excellent customer service and effective communication in a high volume, fast paced office environment. Familiarity with ICD-9 and CPT codes
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