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Private Duty Manager

Mackinaw City, MI

Website:
https://nlx.jobsyn.org/aa175f5d31ef4794a32f5abb4905d2ee151

Posted on August 10, 2018

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About Private Duty Manager

Private Duty Manager

Department:Private Duty

Schedule:Full-time

Shift:Day Shift

Hours:8

Salary Range:

Job Details:

JOB SUMMARY

The Private Duty Manager oversees the day to day operations, supervision, and evaluation of staff for Private Duty Services. Provides high quality care and customer service to achieve departmental goals. Leads staff in a strong customer focused service model for the highest customer satisfaction and financial success.

RESPONSIBILITIES

  • Maintains daily reports, statistics and financial information for analysis, billing and budgeting.

  • Tracks, processes and deposits payments and tracks accounts payable.

  • Accepts client referrals and completes intake forms for new clients.

  • Performs direct customer services and documentation.

  • Works with others to ensure grants and funding opportunities are identified and applications completed.

  • Participates in the Marketing initiatives.

  • Collaborates to identify customer services and needs within the community.

  • Coordinates day to day operations and staff management; including scheduling according to census, interviewing, hiring, orientation, discipline, termination, payroll, and billing.

  • Directs and manages staff activities in the provision of private duty care that produce quality customer satisfaction outcomes.

  • Ensures that standards of care utilized are meeting or exceeding those set by the organization and by professional organizations.

  • Evaluates staff performance and productivity in assigned responsibilities and meeting customer satisfaction standards.

  • Performs other duties as assigned.

REQUIRED QUALIFICATIONS

  • High School Diploma or equivalent GED required.

  • Three years in progressive business/service management experience.

  • Experience in billing practices.

PREFERRED QUALIFICATIONS

  • Associates Degree in Business preferred.

Job at a Glance

About McLaren Health Care

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