At SpartanNash, “we deliver what our guests want , when they want it – fast and friendly.” We take pride in service excellence and enjoy providing a great customer experience. There are many retail employers, but not all offer a place where you can learn, grow and thrive. That’s why SpartanNash is a cut above the rest.
This position is located at the Family Fare Manistee
Perform with accuracy and efficiency assistance to licensed pharmacists by providing medication and other healthcare products to patients. Assist with preparing prescribed medication to patients by counting tablets, labeling bottles, stocking products, providing customer service, utilizing the computer systems to maintain patient profiles and insurance claims, and checking out patients that ensures that the shift contributes to the financial interest of the store. Complete all other duties as assigned in a timely manner.
High School Diploma (Preferred)
May be required depending on state of operation.
One (1) year prior customer service oriented pharmacy related experience preferred
Must have the state appropriate registration or certification.
Responsibilities and Essential Duties
Stock and take inventory of medications (prescription and over the counter)
Notify Pharmacy Manager of supplies/products that need to be ordered
Receive prescriptions/refills from patients
Retrieve, count, pour, weigh, package and label products
Maintain customer profiles and prepare insurance forms
Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipt
Have familiarity with all products carried in the department
Maintain a clean, attractive and well stocked department
Abide by HIPPA and all legal policies and procedures
Any task delegated by pharmacist on duty other than final verification of prescriptions and patient counseling on medications.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Ability to read, write, comprehend, and interpret documents
Basic mathematical skills
Suggestive Selling/Knowledge of Products
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. May be required to travel. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is rarely exposed to outside weather conditions. The employee will be exposed to refrigerated/freezer coolers on a frequent basis. The noise level in the work environment is usually low to moderate.
General Pharmacy equipment (i.e. scales, counting tools, mixing tools, etc.)
General Retail Equipment (i.e., cash register, telephone, copy/facsimile machine, computer, etc.)
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