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Patient Access Representative

Cadillac, MI


Posted on October 27, 2018

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About Patient Access Representative



Associates Degree or 2 years formal education or equivalent experience

Medical Terminology required or successful completion of medical terminology course in the probationary period. Failure to complete medical terminology will result in termination of employment.

Work Experience: Two (2) years work experience in customer service, healthcare or business related field.

Keyboard ? Computer Skills: Advanced keyboard, mouse, computer and Microsoft Windows skills. Must have knowledge and ability to learn, access and utilize 10+ of the computer programs listed below in the probationary, when appropriate for respective department.

The applicant will be expected to learn and maintain proficiency in all other applications relative to the position:

Microsoft Word and Excel

Current email system ? Outlook



3M Coding

Insurance verification systems

Smart Web

OTG scanning

Power Chart

Current scheduling systems

Cerner Applications






HBOC Cash Posting and Apex

Applicable EMRs

Huron Applications

Must be able to pass a typing test of at least 40 words per minute with under 6 errors.

Other Entry Requirements : Knowledge of ICD coding preferred.

Proven ability to communicate effectively with both public and co-workers orally and in writing, and the ability to work positively with all levels of staff in completion of job responsibilities.

The person must be highly mobile to assist patients, family and visitors when needed.

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