ResetView: All | FeaturedAdd Your Own

Office Coordinator – Pain Clinic

Traverse City, MI


Posted on March 2, 2018

Apply Now

About Office Coordinator – Pain Clinic


Oversees the daily operations of the medical clinic to include front office and clinical support staff as well as other patient flow functions.


Associates Degree in a health related discipline preferred Directly related experience may be accepted in lieu of a degree on a one for one basis.

A minimum of two years progressively more responsibility experience in a clinical or health related office setting.

Possess a proven ability to effectively use computer systems.

Possess superior customer service skills.

Has demonstrated above average oral and written communication skills.

Has demonstrated the ability to function responsibly in a minimally supervised work situation and to utilize proven decision making and problem solving skills.

Has demonstrated the ability to be a self-starter, has superior organization skills, and attends to details.

Must possess a team orientation for goal achievement.

The following skills are desirable: Billing, coding, Powerchart, Misys Tiger, Microsoft Word, Microsoft Excel, e Clinical works.


Reports to the Manager of Ambulatory Physician Practices


· Maintains provider office schedules and staffing coverage schedules in coordination with manager

· Plans non-provider work schedule and assigns work

· Keeps records and prepares reports for management uses such as attendance and work group performance

· Motivates, educates, trains, encourages, communicates, prioritizes, delegates staff and plans work flow for the office with management approval

· Coaches support staff to perform their responsibilities with efficiency through leading by example and by working with support staff as necessary. Provides input to staff annual discussions

· Ensures compliance with established human resource and operational policies and procedures. Coordinates documentation as required

· Assists the manager in developing and monitoring department organizational process. Works with manager to implement. Participates in Lean process flow

· Compiles outcome statistics and is responsible for data collection

· Participates in Meaningful Use guidelines, implementation and compliance

· Supports practice management software and functions as a superuser for office EMR

· Directly oversees and provides responsible clerical support in outpatient clinic for the following functions: answering incoming phone calls, check-in, check-out, registration and appointment scheduling, insurance verification, transactions and charge entry

· Works to resolve problems and complaints regarding office. Responds to provider requests regarding particular problem areas

· Assists in preparation of annual budget with objectives and performance measures. Makes recommendations on all equipment requests

· Demonstrates adherence to all policies and procedures

· Coordinates all office and medical supply ordering

· Performs other duties as assigned

Job at a Glance

About Munson Healthcare

More jobs at Munson Healthcare

How to Apply