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Night Auditor

Traverse City, MI


Posted on April 21, 2018

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About Night Auditor

*  Willingness to accept the most effective role.

*  Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.

*  Welcomes guest by greeting, answering questions, responding to requests.

*  Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.

*  Directs guest to room by showing location on resort map.

*  Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc.

*  Collects revenue by entering services and charges, computing bill, obtaining payment.

*  Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements.

*  Reconcile pay-per-view movie and game system with property management system.

*  Print appropriate reports and distribute to management.

*  Print express check out folios to be distributed by security to departures.

*  Completion of Manager on Duty training.

*  Assist accounting in the completion of researching any out of balance amounts each night.

*  Batch credit cards and gift cards; research variance each night.

*  Ensure operating systems (Micros and OPERA) balance each night.

*  Research any balances in PI accounts nightly and check them in and out each night.

*  Organize credit card receipts by type nightly.

*  Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation. 

*  Previous hotel and OPERA experience would be preferred.

*  Must be flexible regarding scheduling as it is based on business demands.

*  Successful completion of criminal background check and drug screen. 


*  Lift up to 10 lbs.

*  Sit and/stand for long periods of time.

*  Work 3rd shift-must be flexible regarding scheduling as it is based on business demands. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, , national origin, disability or veterans’ status.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Employer’s Job# 5000344372506

Please visit job URL for more information about this opening and to view EOE statement.

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About Great Wolf Resorts

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