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Junior Salesforce Administrator

Traverse City, MI


Posted on October 23, 2018

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About Junior Salesforce Administrator

Who are we?

Rooted in humility, hard work, and a little weirdness, TentCraft is a juggernaut of manufacturing quality, and has been since 2005. With all of our manufacturing under one roof in beautiful Traverse City, Michigan, USA, we produce custom printed pop-up tent, inflatable tent, custom truss structure, flags and signage in as little as 3 days. Our farm-to-table approach means there’s no middleman, resulting in greater project transparency, faster production time, and tighter budget control. Long story short, we’re one big talented group of lean thinkers dedicated to continuous improvement, our clients, and our TentCraft family, and we’re not afraid to get our mitts dirty. Currently, we’re looking for like-minded folks to join our journey!

What we are looking for:

You are obsessed with data and process, always on the hunt for automation opportunities and meaningful, actionable data. Your work focus is to Make It Better across a massive process pipeline, helping to drive both growth and efficiency. You work daily within Salesforce CRM to identify, triage, implement, and refine business process tracking, automation, and reporting across all parts of the operation.

Job duties include:

• Create and manage workflow rules and process builder processes to facilitate an extremely wide range of business process automation and continuous improvement across all departments • Create and manage custom objects and custom fields on a daily basis to map and integrate new and existing business processes • Create and manage reporting and dashboards on an ongoing basis to support KPI exposure and tracking in all departments • Create and manage validation rules across the entire business process flow from Lead to Invoice to ensure complete and correct data is entered and maintained • Perform regular bulk imports and exports to support updating component data en masse • Create and manage a large number and volume of automated kickback emails • Additional duties related to user and permission management, change set management, periodic layout 5S, list view management, field deprecation, and merge document maintenance • Assist with managed package installation, configuration, and upgrades • Assist with core system upgrades, such as Lightning

What you need:

• 1-2 Years of End User experience with Salesforce with experience beyond the core CRM objects • Demonstrated technical aptitude via a technical degree or applied experience • The ability to juggle long-term buildouts with a steady stream of smaller day-to-day projects • The ability to anticipate the effects of a given process or data modification across multiple departments with distinct workflows • The desire and aptitude to go beyond tech jargon; you must possess the business acumen and innovation to continuously identify areas for improvement, automation, and cost savings while striving to keep workflows scalable and pragmatic. • TRUST and EXCELLENCE: execute projects without being micro managed. • TEAMWORK: work closely with a diverse set of peers to provide necessary support and capabilities. • Salesforce ADM 201 certification desired; required within 1 year if hired • Bonus Points: ERP experience, manufacturing experience, Apex, Inbound Sales CRM experience

What we’ll give you:

• Opportunity – you won’t do busy work or avoid rocking the boat; you’ll have a palpable impact, contributing directly to operational success and expansion. • Work/life balance is important to us, and we encourage you to be active outside the office! Though, flexibility also means being available for extended hours when needed • Comprehensive benefits package, including medical, dental, vision, 401(k) with company match, 21 paid days off per year, cell phone reimbursement, health and wellness reimbursement, and more!

Bottom line:

We began as a start-up company within a large organization and have experienced rapid and sustainable growth by hiring A+ people who are committed to the continued growth and success of this company. We offer a tremendous work environment, great leadership and all the help you could ever ask for. We aren’t interested in job-hoppers or anybody looking to dip their toes in the water. We want people ready to jump in the deep end and help us continue to gain market share from our competitors, introduce new products and become an even better turn-key vendor for our clients than we currently are. Our goal is for this to be the best job you’ve ever had.

TentCraft, Inc. and its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law.

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