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Internship – Hospitality Management – Winter 2018/

Bellaire, MI

Website:
http://www.shantycreek.com

Posted on November 15, 2018

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About Internship – Hospitality Management – Winter 2018/

WINTER 2018-2019 INTERNSHIP

 

Position Summary: 
Assist guests of the resort by performing the following duties: greets and registers guests upon arrival and checks guests out in a speedy and correct manner, while providing outstanding guest service. Gives guests direction and should have complete knowledge of the resort and surrounding area. Assists with management of the operations of the front desk and bell staff to maintain the high service standards of Shanty Creek Resorts. Responsible for the smooth operation of the front office regarding guest relations. Coordinates front office activities and resolves problems arising from guest complaints, reservation and room assignment activities, and unique requests and inquiries. Responsible for maintaining and enforcing all resort billing/accounting controls. 

 

Professional Experience: 
3 to 6 months of customer service experience is preferred, training provided. 
Education: 
Must be enrolled in college coursework related to Hospitality. 
Required Skills: 
• Must possess a valid driver’s license. 

 

Eligible for Resort perks of discounted skiing, golf, dining, lodging, fitness center, spa treatments, logoed wear, and much more!  

On-site affordable housing is offered to our interns, who are receiving college credit for their experience.

Job at a Glance

About Shanty Creek Resorts

How to Apply