SUMMER 2019 INTERNSHIP
Assist guests of the resort by performing the following duties: greets and registers guests upon arrival and checks guests out in a speedy and correct manner, while providing outstanding guest service. Gives guests direction and should have complete knowledge of the resort and surrounding area. Assists with management of the operations of the front desk and bell staff to maintain the high service standards of Shanty Creek Resorts. Responsible for the smooth operation of the front office regarding guest relations. Coordinates front office activities and resolves problems arising from guest complaints, reservation and room assignment activities, and unique requests and inquiries. Responsible for maintaining and enforcing all resort billing/accounting controls.Â
3 to 6 months of customer service experience is preferred, training provided.Â
Must be enrolled in college coursework related to Hospitality.Â
â¢ Must possess a valid driverâs license.Â
Eligible for Resort perks of discounted skiing, golf, dining, lodging, fitness center, spa treatments, logoed wear, and much more!
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