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Information Research Assistant

Traverse City, MI


Posted on August 5, 2018

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About Information Research Assistant


The Information Research Assistant (IRA) is responsible for the daily support functions of the department. This includes but is not limited to: serials management, circulation system services, Document Delivery, information literacy instruction, current awareness services, acquisitions, cataloging, Information Desk reception, and oversight of clerical and volunteer staff as applicable.


Education & Experience:

  • Bachelor’s Degree in the Health Sciences

  • Minimum of two years’ experience in an academic medical center, hospital or community health library

    Skills & Abilities

  • Demonstrated knowledge of information management hardware and software applications

  • Ability to provide information literacy instruction

  • Knowledge of Windows environment, Microsoft Office Suite for word processing, database management and spread sheet applications

  • Knowledge of medical terminology

  • Communication: ability to demonstrate interpersonal and collaborative communication skills and convey complex concepts

  • Leadership skills: ability to adapt to change in a fast-paced service oriented information environment and to effectively work with a team of diverse individuals with varying skill sets

  • Analytical thinking and decisive judgment: ability to analyze issues and problems systematically, gather broad and balanced input, draw sound conclusions and translate conclusions into timely decisions and actions

  • Teamwork: ability to collaborate within own unit and across boundaries; acknowledge others’ contributions; work effectively with others; and be willing to seek help as needed

  • Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing


Reports to the Senior Information Research Specialist or Manager


  1. Supports the Mission, Vision and Values of Munson Healthcare.

  2. Embraces and supports the Performance Improvement philosophy of Munson Healthcare.

  3. Promotes personal and patient safety.

  4. Uses effective customer service/interpersonal skills at all times.

  5. Coordinates document delivery utilizing online resources including DOCLINE.

  6. Facilitates management of the online circulation system.

  7. Facilitates serials subscription management and current awareness services as applicable.

  8. Provides support for acquisitions and collection management.

  9. Provides technical support for department equipment including computers, printers and software.

  10. Compiles monthly operating statistics as assigned.

  11. Provides point of contact customer service by staffing the Information Desk.

  12. Supervises clerical and volunteer staff by planning and organizing daily workflow as applicable.

  13. Manages department supply inventory.

  14. Maintains organization of department resources.

  15. Participates in ongoing continuing education and professional development.


The IRA spends a considerable amount of time working in an environment with constant interruptions and distractions. The position entails being able to maintain concentration for extended periods of time and the ability to relate to specific ideas, concepts, and theories simultaneously. Position requires periods of prolonged computer use, manual dexterity, clear speech and hearing, and sufficient vision or other powers of observation. Duties require periods of lifting/carrying and pulling/pushing objects with weights up to 40 pounds, sitting, walking, reaching, kneeling and bending. May travel to offsite locations.

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About Munson Healthcare

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