The Guest Service Agent is responsible for the guest reservations and front desk experience. Responsibilities include selling the resort and booking reservations for social and group guests. Greets and registers guest upon arrival and checks guests out in a speedy and correct manner, while providing outstanding guest service. Must be able to accurately give directions and answer questions regarding resort and surrounding area.
This position requires 6 to 12 months of professional experience in reservations or front desk in a hotel/resort setting.
A minimum of a High School Diploma or equivalent is required for this position, Associateâs Degree in related field is preferred.
Â· Must possess a valid driverâs license.
Â· Strong oral and written communication skills are required.
Â· Must have excellent typing skills (45 wpm minimum)
Â Eligible for Resort perks of discounted skiing, golf, dining, lodging, fitness center, spa treatments, logoed wear, and much more!
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