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File Clerk-ARTC

Traverse City, MI


Posted on October 22, 2018

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About File Clerk-ARTC


High school graduate or GED required.

One-year hospital or health related clerical experience is preferred with experience in a position requiring filing, record keeping and/or chart preparation.

Must be able to demonstrate proficiency in medical records filing and chart organization with the ability to file numerically and alphabetically.

Applicants must have basic typing, keyboarding and/or computer skills.

Successful completion of a medical terminology course or demonstration of equivalent experience preferred.

Ability to converse well on the phone and in person.

Proven ability to communicate effectively with both public and co-workers orally and in writing, and possess the ability to work positively with all levels of staff in completion of job responsibilities.


Under the supervision of the Managers, Coordinators and Director of Surgical Services. May receive input/instructions from RN preadmission planners and the chart preparation staff.

No supervisory responsibilities. Functions as a resource for information. Assists in training volunteers.


Maintains mutually satisfactory working relationships with clinical staff, ancillary departments, volunteers, physicians, and physician office staff.

Exercises high degree of control over confidential information contained in patient medical records.

Interprets priority of work activity based on patient requirements and departmental needs.


Works in well-lighted surroundings. Spends most of the day interacting with intra and interdepartmental staff and Dr’s offices, gathering and deciphering information for chart preparation. Sits most of the time with some stooping, bending, reaching.

Works under conditions of constant interruptions, and is subject to time pressure.


Required to work cooperatively with other team members within Surgical Services to achieve optimal customer service and achievement of departmental goals.

Initiates appropriate color-coded patient charts utilizing scheduling slips from various departments.

Files physician’s orders, medical histories and physicals, lab, EKG reports and other pertinent patient information from the hospital departments and physician offices.

Retrieves and sends FAX information in a timely manner.

Assists chart preparation representatives in maintaining an ongoing chart tracking/filing system within department to assure appropriate timely readiness of charts.

Assists in the preparation of charts for distribution to appropriate departments utilizing individual chart requirements.

Maintains an orderly work environment.

Completes tasks in a timely manner.

Demonstrates excellent customer relations behavior in all interactions.

Exercises a high degree of control over confidential medical information.

Interprets and initiates problem solving, prioritizes work activity, determines effective means of dealing with patient chart issues.

Represents the Surgical Services department in inter and intra department process improvement efforts. May be called upon to participate in process improvement and team meetings.

Other duties as assigned.

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