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Customer Service Specialist

Traverse City, MI


Posted on December 2, 2017

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About Customer Service Specialist

Prepare Packing lists and Invoices for daily shipments

Responsible for customer follow-ups including contacting customers via phone or email, providing appropriate responses and management of customer contact list.

Responsible for administration/maintenance of CRM software.

Monitor and reorder standard products and thermoelectric modules as needed.

Secondary responsibility for answering incoming customer calls for standard products and thermoelectric modules, providing pricing and delivery information, or other customer service issues.

Secondary responsibility for processing customer orders for standard products and thermoelectric modules orders, as directed.

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