ENTRY REQUIREMENTS High school graduate or GED equivalent. Driving record: No moving violations in last 3 years. A copy of driving record will be obtained from the Michigan Secretary of State office for verification prior to employment. Able to lift up to 50 pounds and push or pull carts with items weighing up to 200 pounds. Clean, neat, well-groomed personal appearance and a positive, pleasant attitude are mandatory. Must be available for flexible working schedule, working extra shifts or overtime as determined by needs of the department. ORGANIZATION: Works under direction of MSI Retail Pharmacy manager, coordinator and/or lead staff with minimal direct supervision. May receive instruction from other pharmacists and/or technical staff. Has daily working contact with pharmacy staff, physician office staff, staff at other healthcare facilities and pharmacy customers. WORKING CONDITIONS Drives a MHC-provided vehicle in the Traverse City area. Drives in all weather and traffic conditions, including adverse and/or seasonal conditions. Spends much of the day driving in a MHC-provided vehicle, getting in and out of the vehicle, walking in and out of patient residences and other facilities. Works under conditions of occasional to frequent interruption of courier route schedule and is subject to time pressures. AGE OF PATIENTS SERVED: 26 yrs & above SPECIFIC DUTIES Supports the mission statement of Munson Health Care (MHC): Munson Health Care is the core of a regional health system. In partnership with physicians, we provide quality, compassionate, comprehensive and cost-effective services for improvement of the health of our patients and the communities we serve. Embraces and supports the Continuous Quality Improvement (CQI) philosophy of Munson Health Care: We are committed to the name “Munson” meaning excellence. We will provide services that meet our customers’ requirements every time. Adheres to Exceptional Skills with People (ESP) House Rules and all other appropriate MHC rules and regulations at all times. Communicates with all clients in a friendly, courteous, diplomatic, tactful and professional manner at all times. Listens to client concerns and relays them to pharmacy management staff. Acknowledges that safety is a self-responsibility. Knows the physical requirements of the job and works within those guidelines. Performs job duties safely at all times, utilizing learned body mechanics, transferring/lifting techniques, and safe work practices. Plans actions to promote safety. Reports any unsafe situation/equipment according to MHC procedure. Adheres to professional dress code; with clean, neat pants/slacks, shirts, and weather appropriate outerwear. Consistently presents a clean, neat and well-groomed appearance at all times. Operates MHC-provided vehicle in a safe, lawful manner in all weather conditions and time pressure circumstances. Keeps assigned vehicle clean and neat. Performs minor vehicle maintenance (e.g. gas fill up, fills windshield washer fluid, light vacuuming, license plate tabs placement, etc.). Complies with local, MHC, state and federal driving and transportation rules and regulations. Transports prescriptions and pharmacy items or supplies as needed between required locations in a safe, lawful and efficient manner. Follows rules and regulations for safe handling, transport and storage of medications and supplies. Follows each courier route as defined and consistently meets established pickup and delivery times. Continually prioritizes work tasks and frequently must adjust work sequence. Handles financial transactions and billing as required with utmost accuracy. Recognizes and promptly reports equipment or vehicle problems, or potential problems or conditions to supervisory personnel. Delivers prepared prescriptions to destination accurately and efficiently. Respects confidentiality in all aspects of operations including patient information. Performs other duties and responsibilities as assigned.
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