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Coffee Shop Attendant

Traverse City, MI


Posted on February 22, 2018

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About Coffee Shop Attendant

*  Willing to take the most effective role.

*  Holds the Guest as their most important priority at all times.

*  Handles high pressure situations calmly.

*  Is able to resolve Guest concerns utilizing LAST with respect and a sense of urgency.

*  Understands all hospitality standards and holds self accountable for them.

*  Completes all required Xpert training.

*  Contributes to cleanliness standards.

*  Communicates Guest feedback to outlet management.

*  Educates Guests on product line and added value available to them.

*  Adheres to all uniform and grooming standards.

*  Communicates in English and seeks assistance to improve communication skills.

*  Actively participates in meeting all cleanliness, safety and sanitation standards. 

*  Speaks/Reads English.

*  Can take spoken orders from Guests.

*  Can count money and make change.

*  Can operate restaurant equipment.

*  Anticipates Guest needs and goes above and beyond to satisfy special requests.

*  Seeks feedback from others and responds positively to coaching.

*  Embraces learning for continuous improvement.

*  Understands the importance of teamwork and treats all team members with respect.

*  Learns quickly and is able to apply information.

*  Understands the need for work schedule to change to meet business needs.

*  Demonstrates a positive attitude when facing change.

*  Enjoys new and exciting challenges in a fast-paced environment. 


*  Lift up to 50 lbs., site and/or stand for long periods 

All qualified applicants will receive consideration for employment without regard to race, color, religion, , national origin, disability or veterans’ status.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Employer’s Job# 5000232813706

Please visit job URL for more information about this opening and to view EOE statement.

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About Great Wolf Resorts

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