Job Description



The Receptionist is responsible for managing all customer contacts at the Front Lobby or Heart Center, including but not limited to telephone services, way finding, and vendor sign in.


  • Greets patients and visitors and maintains their privacy and confidentiality at all times.

  • Directs guests to registration, surgery, guest rooms, etc. in an orderly manner.

  • Coordinates vendor sign in and sends or calls appropriate area or staff.

  • Maintains a calm environment in all types of situations (codes, upset or unhappy guests, etc.).

  • Answers telephones, retrieves patient information from computer, and transfers calls in a professional manner.

  • Works professionally with staff, volunteers and peers.

  • Performs other duties consistent with purpose of job as directed.



  • High school diploma or GED.

Job: Administrative/Clerical

Primary Location: Michigan-Petoskey-McLaren Northern Michigan

Organization NRT10-McLaren Northern MI-Hospital

Employee Status Regular

Shift Day Job

Job Type Standard

Req ID: 21007342

Company Info