Spvr Patient Access
Under the direction of the Manager/Director of Patient Access; plans, directs, evaluates, controls, and organizes the staff and functions of the Patient Access Department.
Responsible for the supervision of daily duties of employees engaged in activities related to registration, admission, transfer, and discharge of patients.
Responsible for reviewing all work performed by the department for customer satisfaction and third party billing accuracy. Documents performance measures for productivity and quality and provides feedback and corrective action as needed. Terminates employees as appropriate.
Accountable for the training of new staff and evaluating existing staff's need for additional training. If necessary, must provide additional training of existing staff as it relates to any aspect of admitting or registration process. Directly responsible for the training and collection of copays and deductibles at the point of patient access.
Responsible for understanding, implementing and monitoring management's objectives as it relates to the patient access department. Designs, implements and monitors policies and procedures for admitting and registration functions in relation to management's objectives.
Creates and monitors employee schedule and timesheets and enters information for payroll.
One year college level course work or Revenue Cycle Certification and two years progressively more complex and responsible emphasis in Revenue Cycle (Requirement to complete Associate Degree within 3 - 4yrs with regular enrollment and course completion built in offer letter)
Three years of patient accounting or patient access experience.
Experience in health care setting.
One year leadership experience.
Working knowledge of medical terminology and billing systems/software.
- Associate Degree in Finance, Healthcare or related field
Primary Location: Michigan-Petoskey-McLaren Northern Michigan
Organization NRT10-McLaren Northern MI-Hospital
Employee Status Regular
Shift Day Job
Job Type Standard
Req ID: 21001896