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Sales Associate – Gap Outlet – Grand Traverse Mall

Traverse City, MI


Posted on August 4, 2017

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About Sales Associate – Gap Outlet – Grand Traverse Mall

Sales Associate – Gap Outlet – Grand Traverse Mall


Traverse City, Michigan 49684

JOB#: 191575 DATE POSTED:Dec. 08, 2016

JOB STATUS: Part-time

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The sales associate is responsible for interacting with customers and employees to create a positive, friendly environment. The sales associate maximizes sales by ensuring a neat, clean and organized store. The following describes the general nature and level of work but is not inclusive of all duties.

  • Coordinates with leaders, stock and sales associates to ensure a positive, friendly and efficient customer experience

  • Acknowledges and provides assistance to customers; locates merchandise efficiently using various methods; answers questions quickly and accurately

  • Offers style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

  • Knows and offers information to the customer on current merchandise assortment, store promotions and events

  • Offers brand credit card to every customer; encourages cardholders to use the card

  • Prevents theft and loss through positive customer engagement and application of Gap Inc. loss prevention techniques

  • Performs all cashwrap transactions accurately; encourages participation in the customer opinion survey

  • Upholds all company policies as outlined in the Policy & Procedure guide, including Code of Business Conduct and the Employee Policy Guide

  • Meets or exceeds company productivity standards for all operational processes


  • Ability to communicate effectively with customers and store employees

  • Ability to demonstrate strong customer service

  • Ability to receive feedback and take action when appropriate

  • Ability to utilize retail technology

  • Ability to lift and carry 30 lbs.

  • Ability to climb a ladder

  • Ability to maneuver around sales floor and stockroom

  • Previous experience in retail preferred

  • Meets Gap Outlet’s part time or full time availability guidelines

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