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Patient Care Technician

Traverse City, MI

Website:
https://my.jobs/284a715b80e9460da51a944fdeccabb1151

Posted on September 10, 2017

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About Patient Care Technician

Patient Care Technician

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Facility

Munson Medical Group

Traverse City, MI

Department

Physician Administration

Schedule

On-Call

Shift

Day shift

Hours

Variable

Salary

$11.44-$16.77

Job Details

SUMMARY Provides clinical and/or administrative support in the Physician Office/Ambulatory setting. ENTRY REQUIREMENTS High School graduate or GED equivalent is required. One year clinical experience in a physician office, ambulatory, or healthcare setting is required or minimum one year nursing clinicals. CENA or EMT experience preferred. Basic Life Support (BLS) certification preferred and must be obtained within 6 months of hire and maintained. Effective verbal and written communication skills are required. ORGANIZATION Reports to the Coordinator and/or Manager/Practice Administrator of Ambulatory Physician Practices. ALL AGES OF PATIENTS SERVED SPECIFIC DUTIES Supports the Mission, Vision and Values of Munson Healthcare. Embraces and supports the Performance Improvement philosophy of Munson Healthcare. Promotes personal and patient safety. Uses effective customer service/interpersonal skills at all times. Demonstrates adherence to all policies and procedures. Strictly adheres to patient confidentiality. Maintains a professional working relationship with staff members, ancillary services and medical staff. Verifies that required patient electronic health record is updated. Provides personalized care for patients while assuring a timely patient flow through the office. Act as an advocate for the patient in his/her interactions with health care services. Assist health care providers when requested. Assists with day-to-day operations as required for optimal patient care. Attend staff development programs. Directs own continuing education activities and keep skills current, expand knowledge base ad comply with recertification/registration requirements. Answers patient and pharmacy phone calls from a multiline phone system and relays messages to providers when necessary using the EMR. Perform all duties listed in department specific competencies. Performs other duties and responsibilities as assigned.

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About Munson Healthcare

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