GENERAL SUMMARY: Responsible for selecting, measuring, and fitting eyewear following the doctorsâ spectacle prescription specifications. PRINCIPAL DUTIES AND RESPONSIBILITIES: Customize the patientâs spectacle prescription process methodology and trouble-shooting any previous eyewear issues.Responsible for communicating the preferred lens family of products and the benefits of each. Responsible for knowledge of each frame line and the material it is made of to properly pre-adjust the frame prior to measurements taken.Responsible for conducting and recording various measurements that are required to fabricate the lenses. Responsible for properly inputting and processing eyewear orders into the software program for the optical laboratory. Responsible for follow-up with the eyewear orders through completion and delivery. Responsible for ensuring visual displays and eyewear products are clean in accordance with the store specific program. Responsible for interpreting, explaining, and properly applying vision insurance coverage.Assist with dispensing, adjusting, and trouble-shooting eyewear.
EDUCATION & EXPERIENCE: Requires high school diploma or GED. Previous computer experience and basic math skills preferred. Previous customer service, retail, or hospitality experience preferred.Previous dispensing/optical experience preferred.Must be able to walk, bend and stand for extended periods of time.
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