What does a Best Buy Microsoft Expert do?
The Microsoft Expert is responsible for delivering an end-to-end Microsoft Experience across all aspects of the Microsoft ecosystem. This role will achieve sales targets in revenue, margin, and solutions within the Microsoft ecosystem. This role ensures that no customers are ever left unserved or underserved, providing velocity, full-service, and solutions support to customers in the Microsoft ecosystem. Works closely with other employees to demonstrate, promote and sell a variety of exciting Microsoft assortment in and across the store to ensure customers’ end-to-end needs are met. The Microsoft Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations.
The Microsoft Expert is Microsoft and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value. When not actively working with a customer, the Microsoft Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Microsoft ecosystem with sales consultants throughout the store.
What are the Professional Requirements of a Best Buy Microsoft Expert?
High School Diploma
3 months experience in sales, customer service or retail
6 months experience actively using and learning about Microsoft products
1 year sales experience
1 year working with consumer electronics products and/or services
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Best Buy Company and its Family of Brands
Best Buy is the worldâs largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in th
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What are my rewards and benefits?
Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, youâll find it easy to be your best when you work at Best Buy. While youâre making technology work for our customers, weâre making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment thatâs part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.
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