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Coffee Shop Attendant

Traverse City, MI


Posted on September 15, 2017

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About Coffee Shop Attendant

*  Willing to take the most effective role. 

*  Holds the Guest as their most important priority at all times. 

*  Handles high pressure situations calmly. 

*  Is able to resolve Guest concerns utilizing LAST with respect and a sense of urgency. 

*  Understands all hospitality standards and holds self accountable for them. 

*  Completes all required Xpert training. 

*  Contributes to cleanliness standards. 

*  Communicates Guest feedback to outlet management. 

*  Educates Guests on product line and added value available to them. 

*  Adheres to all uniform and grooming standards.

*   Communicates in English and seeks assistance to improve communication skills.

*   Actively participates in meeting all cleanliness, safety and sanitation standards.

*  Speaks/Reads English. 

*  Can take spoken orders from Guests. 

*  Can count money and make change. 

*  Can operate restaurant equipment. 

*  Anticipates Guest needs and goes above and beyond to satisfy special requests. 

*  Seeks feedback from others and responds positively to coaching. 

*  Embraces learning for continuous improvement. 

*  Understands the importance of teamwork and treats all team members with respect. 

*  Learns quickly and is able to apply information. 

*  Understands the need for work schedule to change to meet business needs. 

*  Demonstrates a positive attitude when facing change. 

*  Enjoys new and exciting challenges in a fast-paced environment.  


*  Lift up to 50 lbs., site and/or stand for long periods 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans’ status.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Employer’s Job# 5000232813706

Please visit job URL for more information about this opening and to view EOE statement.

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About Great Wolf Resorts

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