Care Team Coordinator – Grayling
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Munson Healthcare Grayling Hospital
Job Summary: The Care Team Coordinator (Medical Assistant or LPN) is part of a multidisciplinary patient-care team providing and coordinating medical care in an outpatient setting following a patient-centered model. Job duties include accountability for ensuring that the physician/mid-level practitioner (i.e., MD, DO, PA, NP) is focused on “provider level” work leading to increased face time with the patient. Facilitate all aspects of the patient visit experience, including but not limited to performing a comprehensive chart scrub, running the daily team huddle, rooming/intake, comprehensive medication reconciliation, in-room checkout and test tracking/surveillance. Typically responsible for some administrative duties, including checking patients in and out, scheduling referrals and follow-ups, obtaining signatures, form completion, taking phone calls, and providing lab results. May perform limited special procedures and treatments as trained and directed under the supervision of a licensed clinical professional.
Medical Assistant Minimum Requirements:
High School diploma or equivalent. Successful completion of a certified Medical Assistant program of study through an accredited medical assistant program that includes medical terminology coursework. BCLS / CPR certification.
LPN Minimum Requirements:
Graduate of an approved accredited LPN program. Current Practical Nurse license in the State of Michigan, in good standing. BCLS/CPR certification.
All newly hired Medical Assistants will be required to obtain the Medical Assistant Certification (CMA) through the American Association for Medical Assistants (AAMA), or the Registration (RMA) through the Association for Medical Technologists (AMT). If the CMA or RMA has not been previously obtained, a testing date needs to be obtained prior to hire, which must be scheduled no later than five weeks out from the official start date with Munson Healthcare Grayling. Employees who do not meet this deadline and do not have CMA or RMA obtained within five weeks of his/her start date will be terminated from employment.
Skills, Talents and Abilities: Effective verbal, written, and interpersonal communication skills with the ability to comfortably interact with diverse populations. Ability to work collaboratively in a team-oriented environment with a strong customer-service orientation. Ability to handle patient and organizational information in a confidential manner. Assertiveness, organizational skills, effective time management, flexibility and self-motivation are essential.
Must have good working knowledge of computer systems with emphasis on Word, Excel, and other programs related to the position. Possess the basic business office skills with emphasis on telephones, computers, and fax and copy machines. Experience using EMR, NextGen and the ability to type at least 30 wpm is preferred.
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