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Assistant Executive Director Tendercare Traverse

Traverse City, MI

Posted on October 13, 2017

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About Assistant Executive Director Tendercare Traverse

Job Description
Responsible for supporting the Executive Director in overall facility management, profitability, operations, and direction in all aspects.  Assists with census development, management of AR & Collections, maximization of NOI, resident/patient care, state and federal survey compliance, positive employee relations, and a positive return on investment.  Follows all the Center’s policies and procedures.  Completes rounds of entire facility premises at least daily to ensure compliance with all policies, procedures and regulations. The Assistant Executive Director is a key and visible supervisor working directly with all residents, family and employees.  The Assistant Executive Director is responsible for the timely oversight of the accounting systems at the nursing facility and those which interface with the home office.  The AA is involved in the maintenance of accurate and complete trust account records, census information, billing and resident accounts receivable statements, wages paid to employees’ payroll and invoice processing for the nursing facility.  The AA is responsible for assuring the timely collection of accounts receivable from all payor sources.  Follows all Center policies and procedures.

Directs the work of selected employees.

•Supervisory Responsibilities:
*Directs the work of selected employees.
*Authorizes early departure from work.
*Authorizes overtime.
*Reassigns employees from one are to another area as facility needs dictate.
*Prepares written evaluations of assigned employees.
*Enforces facility policies with authority to issue Disciplinary Action Reports as needed.
*Initials time records to authorize variances.
*Receives and handles employee complaints.
*Participates in training programs and assists in orientation of new staff.
2.  Accounts Receivable
*Ensures the maximum collection of accounts receivable.
*Reviews Aged Trial Balance (ATB) and oversees the collection of Accounts Receivable by the business office manager.
3.  Compliance
*Ensures an effective Performance Improvement Process (PIP) is in place to identify and resolve facility problems.
*Ensures facility PIP programs achieve compliance expectations as measured by state, federal and Quality Validation (QV) surveys.
4.  Net Operating Income
*Responsible for control of labor and supply expenses on a Per Patient Day (PPD) basis.
*Responsible for maximization of revenue opportunities including ancillary opportunities.
5.  Labor and Workforce Planning
*Assists in controlling labor expenses for dollars and hours on a PPD basis.
*Ensures Employee Survey is conducted annually and develops an action plan to correct issues identified.  Plans meetings to address issues identified.
*Participates in Affirmative action Plan development.
*Receives and handles employee complaints.
*Attends meetings and conferences as required.
6.  Reimbursement
*Ensures all reimbursement opportunities are fully attained.
*Ensures proper and timely completion of all paperwork required for reimbursement.
7.  Patient Trust Accounts
*Supervise administration of patient trust accounts.
*Audits patient trust accounts quarterly.
8.  Consumer Satisfaction
*Responsible for overall consumer satisfaction.
*Reviews Consumer Satisfaction Surveys to ensure that the facility is meeting customer expectations.
*Ensures that the facility’s PI committee reviews the Consumer Satisfaction Survey results and develops appropriate action plans to correct problems identified.
9.  Risk Management
*Ensures that the facility ahs an active, effective Safety Committee and Employee Care Coordinator.
*Reviews lost days to ensure facility safety programs and claims management are effective.
*Ensures facility’s compliance with all safety requirements and OSHA regulations.
*Follows all federal, state, and company reporting requirement.
*Implements transitional duty policy for the facility (for individuals with a Center’s on-the-job injury).
*Participates in development of facility budget.
*Assists in operating the facility within budgetary guidelines.  Provides department heads with departmental budget and holds department heads accountable for operating within their budget.
11.Treats all residents, visitors, and staff with courtesy.
12.Ensures compliance with laws and regulations applicable to position and acts in accordance with the Center’s Corporate Compliance Program.
13.Attends and participates in in-service training, performance improvement (PI) committees and other meetings as scheduled and directed.
*Knows and follows facility rules.
*Demonstrates proper use of equipment. Reports equipment needs or repairs.
*Follows facility smoking policies.
*Reports and documents any incidents or accidents of residents, staff or visitors to the appropriate facility personn… For full info follow application link.

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About FMG LaFranier Drive Michigan LLC

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