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Customer Service Training: Give them more than they expect!

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Details

Date:
June 8, 2016
Time:
8:00 am - 10:00 pm
Event Categories:
,
Website:
http://www.charlevoixlibrary.org

Venue

Charlevoix Public Library
220 W Clinton
Charlevoix, MI 49720 United States
Phone:
231-547-2651
Website:
www.charlevoixlibrary.org

Organizer

Charlevoix Public Library
Phone:
231-547-2651
Email:
youth@charlevoixlibrary.org
Website:
www.charlevoixlibrary.org

Other

Age
Adults

Wednesday, June 8 • 8:00—10:00 am -or- Tuesday, June 14 • 6:00—8:00 pm
Please Register: 231-237-7340
Designed for front-line customer service staff, this workshop will teach you the basics of establishing customer relationships, tips on gracious troubleshooting and what it means to be a company and community ambassador. Presenter: Bj Shawn, Bearcub Outfitters.
A collaborative program of the Charlevoix Public Library, Charlevoix DDA/Main Street, Charlevoix Chamber, and the Charlevoix Convention & Visitors Bureau.

Event Comments